Skip to content

Starlink App Installation Walkthrough

The Starlink app is essential for setting up and managing your Starlink connection. This walkthrough covers downloading, account creation, the guided setup process, and all key app features for UK users.

The Starlink app is available on the UK App Store (iOS 14+) and Google Play Store (Android 8+). Search for Starlink and look for the official app by SpaceX. The app is free with no in-app purchases. After installation open the app and read the privacy notice. Tap Create Account and enter your email address, create a password, and verify your email via the confirmation link. UK users can sign up for service directly from the app or log in with order credentials if they have already purchased a kit. The app requests access to your camera for AR obstruction checking and your location for mapping. These permissions are required for full app functionality. The home screen shows: account status, current signal status, estimated obstructions, speed test button, and Settings menu. The app also provides access to Starlink support articles, community forums, and billing management. The app supports dark mode for nighttime outdoor installations.

Key App Features and Navigation

The app has five main sections. Dashboard: real-time connection status, signal quality, uptime percentage, current data rate, and latency. Settings: WiFi network name and password, bandwidth priority, bypass mode, mesh node management, and scheduled updates. Advanced: debug data including firmware version, dish statistics, packet loss, SNR, and connection uptime. Support: guided troubleshooting, installation guides, service status, and contact support. Account: billing information, plan changes, address updates, and order history. The AR Obstruction Check tool uses the phone camera to visualise the sky and identify obstacles. Move the phone in a slow circle holding it where the dish will be placed. The app generates a 360-degree obstruction map showing blocked areas. The speed test tests to Starlink servers and external servers (Ookla) showing download speed, upload speed, latency, and jitter. Use the statistics view to monitor signal quality over time. The app includes a cable diagnostic test to check the dish to router connection. Price: the Starlink app is free. Requires a Starlink account and internet connection for full features.

Specifications and Comparison

App Feature Purpose How to Access UK User Notes
Dashboard Real-time connection status Home screen Shows current speed, latency, uptime
Obstruction Check Scan sky for obstacles Settings > Obstructions Use AR mode; face north for UK
Speed Test Measure internet speed Dashboard > Speed Test Tests to Starlink and external servers
Network Settings Manage WiFi and network Settings > Network Set WiFi channel, band, password
Debug Data Advanced connection stats Settings > Advanced > Debug Shows firmware, SNR, uptime details

FAQ

Is the Starlink app free to use?
Yes, the Starlink app is free with no in-app purchases. You need a Starlink account to log in. The app works without an active subscription for some features like obstruction checking.
What permissions does the Starlink app need?
Camera access for AR obstruction checking, location access for mapping the installation site, and notification access for firmware updates and service alerts. These can be managed in phone settings.
Can I use the Starlink app without an active subscription?
Yes, you can download the app and use the obstruction check tool without a subscription. However most features need an active Starlink account and a dish connected to the network.
Does the Starlink app work on all UK mobile phones?
The app requires iOS 14+ or Android 8+. Most modern UK smartphones are compatible. The AR obstruction check needs a phone with gyroscope and camera which all recent phones have.
How do I run an obstruction check on the Starlink app?
Go to Settings > Obstructions > Check for Obstructions. Hold your phone where the dish will be located. Slowly rotate 360 degrees keeping the phone level. The app builds a 3D sky model. For more information see our Starlink Gen 3 Setup Guide UK.

Last updated: 2026-05-31.

External Resources

For further information consult authority guidelines at the Information Commissioner's Office.